How To Return Pocket WiFi in Japan


You are considering renting your pocket wifi device online but the process of returning a pocket wifi in Japan has got you questioning whether or not.
However returning a pocket wifi device in Japan is very very easy at least for LightPocket Customers.

A very easy return process

  1. Put the pocket wifi into the prepaid envelope*
  2. Find a red post box
  3. Drop it

*We provides you with a prepaid return envelope. Since the return envelope we provide is prepaid, there’s no worrying about return costs.
The rental price of the device already covers the return cost.

Put the pocket wifi into the prepaid envelope

We provide Pocket WiFi unit, charging cable and AC Adapter.
All you need to do is put all items into your prepaid envelope.


Pocket WiFi unit, Charging Cable and AC adapter

Return Envelope

Find a red post box


Once you have thrown all the rental items into the return envelope the next step is locating one of the red post boxes that are everywhere in Japan.
There are many post box everywhere in Japan!
(There are some post boxes and post offices in major airports in Japan.
*Note: Please make sure to drop-off your return package before proceeding to security check.)

Drop the return envelope

dropping the return envelope into a post box in Japan
Now you have returned the Pocket WiFi unit. Super simple right!

Return Instruction:

1. Make sure all rental items are places inside the prepaid return envelope.

2. Seal and post the return envelope into any post box around Japan.

IMPORTANT

There are no postboxes after the security gate at the airport. Please make sure to send it out before going though the security gate.